Terms of service

Last Updated: March 27, 2026

This website is operated by Coffee Cartel. Throughout the site, the terms “we”, “us” and “our” refer to Coffee Cartel. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including our Privacy Policy and Return Policy.

Please read carefully before using our website. If you do not agree, do not access the site or use our services.

Our store is hosted on Shopify Inc., providing an online e-commerce platform that allows us to sell our products and services.

1. ONLINE STORE TERMS

  • You confirm you are at least the age of majority in your region.
  • Our services are intended primarily for customers within Pakistan.
  • Products must not be used for illegal purposes, and you may not transmit harmful code (viruses, malware).
  • Breach of these terms may result in immediate termination of service.

2. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason.
  • Your content may be transferred over networks (not including payment info, which is encrypted).
  • Do not copy, resell, or exploit our services without written permission.

3. ACCURACY OF INFORMATION

  • We aim for accurate product info but are not responsible for errors, omissions, or outdated info.
  • You accept that relying on the site’s content is at your own risk.

4. MODIFICATIONS & PRICES

  • Prices and availability are subject to change without notice.
  • We may modify, suspend, or discontinue services without liability.

5. PRODUCTS & SERVICES

  • Certain products may only be available online and in limited quantities.
  • All product images and colors are for representation purposes; actual items may vary.
  • Product descriptions, prices, and availability are subject to change.
  • Some products may have usage disclaimers (e.g., coffee equipment) – you are responsible for proper use.

6. BILLING & ACCOUNT INFORMATION

  • We may cancel or limit orders at our discretion, including suspected fraud or errors.
  • For Cash on Delivery (COD) orders, we may confirm via phone or WhatsApp before dispatch.
  • Provide accurate account and payment info and promptly update changes.

See our Refund & Return Policy here

7. OPTIONAL TOOLS

  • We may provide third-party tools "as is" without warranties.
  • Use at your own risk, and follow the terms of the respective third-party provider.

8. THIRD-PARTY LINKS

  • External links are not under our control.
  • We are not responsible for content, products, or policies of third-party sites.

9. USER COMMENTS & SUBMISSIONS

  • We may use submitted comments freely, without obligation.
  • You guarantee comments do not violate third-party rights or contain harmful content.

10. PERSONAL INFORMATION

  • Submission of personal data is governed by our Privacy Policy.
  • By using the website, you consent to contact via email, WhatsApp, or phone for orders or support.

11. ERRORS & OMISSIONS

  • We may correct errors in pricing, availability, promotions, or product info without notice.

12. PROHIBITED USES

You may not:

  • Engage in illegal or abusive activity
  • Upload viruses or spam
  • Violate intellectual property or privacy rights
  • Circumvent security features

Violation may result in account termination.

13. DISCLAIMERS & LIMITATION OF LIABILITY

  • Services and products are provided "as is" and "as available".
  • We do not guarantee uninterrupted, secure, or error-free service.
  • Coffee Cartel is not liable for indirect, incidental, or consequential damages.

14. INDEMNIFICATION

  • You agree to indemnify Coffee Cartel and affiliates from claims arising from your breach or misuse of our services.

15. SEVERABILITY

  • If any term is unenforceable, it does not affect the validity of the rest.

16. TERMINATION

  • Obligations incurred before termination survive.
  • We may terminate access for violations without prior notice.

17. ENTIRE AGREEMENT

  • These Terms, along with Privacy Policy and Return Policy, are the full agreement between you and Coffee Cartel.

18. GOVERNING LAW

  • Governed by the laws of Pakistan.

19. CHANGES TO TERMS

  • Terms may be updated; continued use implies acceptance of changes.

20. CONTACT INFORMATION

Email: info@coffeecartel.pk
WhatsApp: +92 301 5862333
Address: 367/b ghazi salahuddin road, Adamjee Nagar Society Block B, Karachi, Pakistan